Questions.

HAVE YOU GOT ANY QUESTION YOU WOULD LIKE TO ASK US?

If you don’t find the answer in the frequently asked questions below, you can use the attached form.

Do you organize factory tours?

Unfortunately, our factory is not adapted for tours, so we don't. As a replacement, we plan to offer a virtual tour in the future.

Do you sell sharpeners for Versatil pencils separately?

No, unfortunately, due to the quantity of products sold, we are unable to sell any of their parts separately.

Are your products suitable for vegans?

They usually are, but it is not in our capacity to control all source materials, so we will not provide accurate lists. However, we can definitely exclude testing of our products on animals.

How to sharpen large or triangular pencils?

Try a size 12 sharpener, e.g. 9095OZ-032KK; however, we prefer table-mounted, handle-operated sharpeners, which can easily and quickly handle all sizes.